Gv License Manager Error Code 15 0 0

How to Fix GV License Manager Error Code 15 0 0

If you are using EDIUS 7 Pro, a video editing software from Grass Valley, you may encounter an error code 15 0 0 when you try to activate or deactivate your license. This error means that the GV License Manager cannot communicate with the license server due to network problems or firewall settings. In this article, we will show you how to fix this error and resume your editing work.

What is GV License Manager

GV License Manager is a tool that allows you to manage your licenses for Grass Valley products, such as EDIUS 7 Pro. You can use it to activate, deactivate, repair, or update your licenses online or offline. You can also check the status and expiration date of your licenses.

What Causes GV License Manager Error Code 15 0 0

The most common cause of this error is a network problem that prevents the GV License Manager from connecting to the license server. This could be due to a faulty router, a slow internet connection, or a firewall blocking the communication. Another possible cause is a corrupted or outdated GV License Manager software that needs to be reinstalled or updated.

How to Fix GV License Manager Error Code 15 0 0

There are two methods you can try to fix this error: online repair and offline repair. Online repair requires an internet connection and works by sending a request to the license server to reset your license. Offline repair does not require an internet connection and works by creating an ID file that contains your license information and sending it to Grass Valley support for manual repair.

Online Repair

Start up GV License Manager.

Select the products that have the error code in the License List dialog box.

Click Online Repair.

Wait for the repair process to complete.

Restart your computer and launch EDIUS 7 Pro.

Offline Repair

Start up GV License Manager.

Select the products that have the error code in the License List dialog box.

Click Offline Repair Create ID File.

Specify the save destination for the ID file in the Browse For Folder dialog box, and click OK. Save the ID file to removable USB storage media, such as a flash drive.

Contact Grass Valley support and send them the ID file by email or other means.

Wait for Grass Valley support to send you a repair file.

Copy the repair file to the same location as the ID file on your removable USB storage media.

Start up GV License Manager again.

Select the products that have the error code in the License List dialog box.

Click Offline Repair Read Repair File.

Select the repair file in the Open dialog box, and click Open.

Wait for the repair process to complete.

Restart your computer and launch EDIUS 7 Pro.

We hope this article helped you fix GV License Manager error code 15 0 0 and enjoy using EDIUS 7 Pro. If you have any questions or feedback, please leave a comment below or contact Grass Valley support for further assistance. 061ffe29dd